What will you do…
● Become the customer advocate in Prisma Photonics, collaborating with our Product, R&D, Marketing and Sales teams.
● Plan and lead PoCs and pilot activities with global customers.
● Build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions.
● Master the product features and specifications, thorough understanding of customers’ requirements and target solutions and prepare technical responses to RFIs and RFPs.
● Demonstrate the product as a technical expert in customer meetings, international trade shows and industry events (e.g. audience of C-Level and technical experts)
● Strong collaboration with R&D groups, both dealing with HW and SW.
● Be the customer’s technical channel to enable R&D to fix customer issues and improve product quality.
● Write product documentation e.g. Application Notes, Evaluation Plan Proposals, activity report etc.
You’ll be great for this role if you have…
● B.Sc. in Electrical Engineering/ Computer Science or higher degree from an accredited university
● At least 8 years of account management or CSM experience
● Experience in project management
● Experience in multidisciplinary systems engineering
● People management skills and experience- a must!.
● Experience with data analysis programs and programming platforms
● Experience with Salesforce.
● Broad understanding of laser technology, communication systems, network management
● Self-motivated with analytical skills and problem-solving orientation
● Excellent communication skills (verbal and written) in English and Hebrew
● Independent, Self-motivated, Dedicated
● A team player with excellent communication skills – in writing and verbal
● Willingness and ability to travel globally and extensively (50%+)
● Willingness to work with multiple time zones while supporting customers abroad